Customer Update: Coronavirus (COVID-19)


Christmas is more important than ever this year, which is why we remain focussed on delivering a COVID safe experience.

We are doing all the extra things this Christmas to keep our Centre safe and to stay on Santa’s nice list. That means providing the highest standard of cleanliness and hygiene around commonly used surfaces and following health and government advice.

Our team is working hard to ensure our Centre will be filled with the magic customers have come to love and expect from us, including larger than life decorations, sparkling lights, beautifully decorated Christmas trees and much more.

Your wellbeing is our priority, so we ask our customers to remember the importance of maintaining physical distancing and good hygiene practices during your visit at this busy period in our Centre. We remind you to maintain a 1.5 metres distance between other customers, and use the hand sanitiser provided at various points around the Centre.

While this year has been unlike any other, we are committed to making sure your Christmas experience is safe and magical.

We look forward to sharing in this joyous and special time with our customers.